My mother became a resident here some 3 years ago. When she was transferred here at Robert Harvey Care Home, she was close to death after experiencing poor service at her previous care home. Since then my mother has been looked after in a most professional manner from all staff irrespective of their job description. Had it not been for their excellent work my mother would not be alive and will soon be celebrating her 103rd birthday.

My husband chose to end his days in Neville Williams House as we had already had a great experience with his mother. Sadly my husband was only there for a week before his days ended. During that period he felt comfortable, supported, valued, taken care of and given an enormous amount of dignity. Of course this meant that I could share these feelings and enjoy that time with him as a devoted wife and soul mate. We shared quality time together and that will always stay with me.

The love and care shown to my cousin was really appreciated. We were so pleased that we chose Robert Harvey House as it has been a home from home for him, even though he was adamant he didn't want to go into a home. We chose it as we visited a friend here for many years. The manager, care staff and nurse go above and beyond to be helpful.

My mother was in Anita Stone Court. I found Mom's care was excellent and the staff were very good with her and family and friends that visited Mom. When Mom passed away there was extreme dignity for Mom and care and kind words for the family.

My partner was placed into Robert Harvey House nursing home on a temporary basis from 24/04/2022 to 27/06/2022 (nine weeks) during the time she spent there she was extremely well looked after and cared for. All the staff were absolutely fantastic and loving to her. I have nothing but 100% admiration and all the praise for everyone at Robert Harvey House Nursing Home. They are a wonderful and professional team I can't thank them all enough for all the love and care they gave to my partner.

All the staff have been amazing, extremely helpful and polite during my dad's stay. I know he felt secure and very well looked after, his medical needs were dealt with promptly and he was never distressed, during the COVID-19 problem I was informed what the situation was and was still able to visit. I and my family are extremely grateful to you for the love and care you gave my dad. Thank you so much

My siblings and I are glad that our mother is residing at Anita Stone Court. The staff are always good and Mom's level of care is high. We have noticed lately that the general level of maintenance has dropped, a bit concerning, the furniture and grounds and we wonder whether the hens and ducks are doing more damage than good with the mess everywhere. But on the whole quite happy with everything.

My brothers and I are really glad that Mom resides at Anita Stone Court. We do not have any complaints as far as Mom's care is concerned but we have noticed the general maintenance on chairs, wheelchairs etc and the garden and grounds has slipped a bit lately. The hens and ducks are not doing much except make a mess and destruct the garden. Wouldn't it be better free of animals and full of shrubs and flowers for the residents to see and enjoy.

My nan stayed at Robert Harvey House for three weeks after a hospital stay. The house itself is lovely, well kept and clean, and the staff were all so kind and caring towards her. We felt my nan was safe, and really well looked after during her short time there. Thank you all so much!

Mum was resident at Robert Harvey House for 3 years. She was diagnosed with Alzhemiers, initially using a walking frame, she became immobile. I have given an overall score of good to all options. However, there were times when the care, the staff ad the management could be classed as excellent. Mum's family are particularly grateful for the support we were given at the end of her life. We were welcomed and accommodated in such a way that enabled us to support her during her final days just as we would have done had she died in her own home. Given the challenges of COVID and Government directives regarding staff vaccinations and enforced intake of hospital patients etc, the staff and manager deserve medals for their fortitude in maintaining a positive, happy environment.

Fantastic care provided to my mother (and all of us, her family) for the last three years of her life. All of the staff - management, nursing, carer, activities and domestic - have a wonderful, friendly attitude to both residents, family and friends.

We chose Robert Harvey after a three-mile radius search and a personal recommendation. A week's respite was taken as a trial run. My wife has multiple needs - incontinence, falls and vascular dementia, which was covered well, and she was content there. A second respite there evolved into a permanent residency. The rooms and outdoor area were the best we'd seen; staff were plentiful and genuinely friendly, and even those residents who were able to express themselves welcomed us warmly. My son and I visit frequently and are greeted by staff and residents like old friends. A home from home.

This home is amazing. All the staff are very hardworking and great. Very clean place and my relative is well looked after. Thanks to all the staff.

My mum spent the final part of her life at Robert Harvey House. From the moment my mum arrived at Robert Harvey House, we realised what a special place it is. We are so grateful to all the team; everyone we came into contact with was professional, cheerful, kind and compassionate. Cannot recommend Robert Harvey House highly enough, and we will never be able to thank you all for everything you did for Mum.

High-quality care with kind and attentive, professional staff in a bright and cheerful environment.
More communal activities would be welcome, albeit optional, but the environment and staff approach are of a high standard. Garden and animals are a real bonus too.

My lady partner has only been in the home for two weeks. I used to own a care home, so I know what I am looking for. I found the home very clean and thoughtfully furnished. The staff are exceptionally good with visitors and residents.

First visit to the home today and immediately felt reassured my mom will be well looked after. Myself and my hubby were so impressed with all the staff, how friendly and helpful from the moment we entered the home. And what a lovely home it is.
Thank you.

The decision for my mother to become a resident happened the moment I entered the care home. As I was shown around I became even more convinced this was the right place for her. My mum has settled and is now accepting Robert Harvey as her home. Only recently she asked what road does she live on. I cannot thank the staff enough for helping her to settle and come to terms that she can no longer adequately care for herself. The varied activities she can access and the animals are a huge plus.

We found all the staff and management at Robert Harvey House caring, friendly and supportive. My mother, who didn’t fully understand why she needed to be in a nursing home, was always treated with compassion and dignity, and the care staff always made time to talk to us in detail about her needs. For us, Robert Harvey House was an oasis of care and clarity in a desert of doubt and confusion.

The care my relative receives at present and in the past is excellent. He is always clean and tidy and his specific needs taken care of. The staff are kind and caring and are very hard working and know their residents well. His bedroom and bathroom are always clean and tidy. When he was able to, my uncle really enjoyed his occasional visits to the local pub and feeding the animals and in return, they gave him many hours of pleasure. I think the animals are an asset to the home. I am very satisfied with the care he receives at this home and would happily recommend the home.

My wife has been in Robert Harvey House for four weeks. She has Parkinson’s Disease and Cerebellar Ataxia alongside other problems and since August 2022 this has been her fourth home for an EAB Rehab placement after hospital admissions and this home has been far and above the standard of the previous three. We, as a family never wanted my wife admitted to a home and she herself has always asked expectedly to come home which sadly now seems unachievable but here she felt settled and even stated that if she needed to be in a home then she would be more than happy to stay here as she has improved and felt settled, she has been cared for superbly by the caring staff and attentive doctor who often went above and beyond their duty. The manager/admin staff and the nurses/care staff were all very kind and helpful and along with the kitchen/domestic staff all made this home a pleasant stay and have welcomed all members of my family whilst visiting for which we will always be grateful.

My partner came to the home in November 2022. I am very happy with the care, he enjoys all the food. I know that he is kept safe which is reassuring. All the staff are extremely kind to him.

This is an excellent nursing home, kept very clean and pleasant to visit. Relatives are made to feel at home and invited to take part in the wonderful activity days regularly put on for residents with singing, food and drink. The manager encourages a home-from-home feel to Robert Harvey House. The palliative care for my father was second to none; he was made to feel as comfortable as possible and was accommodated with requests as much as physically possible, even to the extent of providing a beer when it was the only thing he fancied drinking. When my father died, the manager was very sensitive and informed my brother and me so that we could inform our elderly mother ourselves so she was not on her own when the news was broken. We were still welcomed to the nursing home after the funeral, and our mother was told she could always visit. The staff are amazing, caring and kind. I cannot recommend this nursing home enough.

Grandad is very settled, staff are really kind, lovely home and good food. Nothing seems too much trouble and they all seem to genuinely care. Not keen on the animals though, I don’t think they have big enough pens. Could you let someone else look after them like on a farm or something and have them come to visit? This doesn't put me off though, it's a lovely place thank you for all your care.
My mum's uncle is in your other home, that is lovely too.