We were proud to take part in the first meeting of the newly re-formed Residents’ Scrutiny Panel, hosted at one of the Lenches Housing Association’s welcoming properties in Quinton on 22nd April. We’re especially grateful to the Lenches Trust for their hospitality – and the excellent cakes!
BCOP has recently joined this exciting partnership, which brings .. Read More
The National Care Forum (NCF) – the leading association for not-for-profit social care has responded to the Chancellor’s Spring Statement. Despite the government’s intention not to portray it as a major fiscal event, it has been delivered against a backdrop of intense media
speculation.
Measures in the statement include:
• £4.8bn worth of cuts to welfare benefits, including .. Read More
This week, we bid farewell to Deepaka, Rachel and Lami, our amazing first-year students from Birmingham City University. For the past 12 weeks, they’ve been a vital part of our team, immersing themselves in the world of nursing older adults in Health and Social Care at Robert Harvey house.
Throughout their placement, they’ve not only gained .. Read More
A Nursing home, by definition, is a place where people live and receive the extra care that they require when that is no longer possible at their own home. However, moving into a Nursing home is not simply the end of a person’s story. I would like to share with you a remarkable story of .. Read More
Background
Robert Harvey House Nursing Home recently introduced a new system of silent pagers for staff, designed to improve the quality of life for residents and streamline nurse response times. The pagers, costing £3,000 for 15 devices, were implemented three months ago as a solution to reduce the constant noise caused by nurse call bells, which rang throughout .. Read More
This year’s report looks at 2023/2024 data.
It shows that 2023/2024 was the first year since 2015/2016 where local authorities not only spent more money on social care but also increased the number of people being supported due to a significant increase in local authority spending power.
The King’s Fund warns that this positive development is fragile .. Read More
All you need is a voice!
Can you see how and where we could get better or are you really impressed with certain services? BCOP is looking to involve some of our tenants as volunteers in a new scrutiny group – a place where you’ll be able to have your say and make a difference for .. Read More
Our nine housing schemes across Birmingham city provide affordable rented accommodation for people aged over 60, or 55 with disabilities. We want our tenants to be safe, well and happy in their homes, so we’ve recently produced a series of advice leaflets for them about keeping themselves and others safe. The leaflets explain fire safety, .. Read More
BCOP and the Housing Ombudsman
BCOP and the Housing Ombudsman
As a social landlord, BCOP are members of the Housing Ombudsman serviceBy Gill Hutchinson|February 5th, 2025|
What is the Housing Ombudsman service?
The Housing Ombudsman is an independent, impartial, and free service for social housing residents whose aim is to improve residents’ lives and landlords’ services through housing complaints.
The ombudsman makes final decisions on disputes between residents and landlords who are members, which include social landlords (housing associations and local authorities), as well .. Read More