We need tenants to have your say about us
Are you a tenant who is frustrated with the way we do things?All you need is a voice!
Can you see how and where we could get better or are you really impressed with certain services? BCOP is looking to involve some of our tenants as volunteers in a new scrutiny group – a place where you’ll be able to have your say and make a difference for .. Read More
BCOP and the Housing Ombudsman
BCOP and the Housing Ombudsman
As a social landlord, BCOP are members of the Housing Ombudsman serviceBy Gill Hutchinson|February 5th, 2025|
What is the Housing Ombudsman service?
The Housing Ombudsman is an independent, impartial, and free service for social housing residents whose aim is to improve residents’ lives and landlords’ services through housing complaints.
The ombudsman makes final decisions on disputes between residents and landlords who are members, which include social landlords (housing associations and local authorities), as well .. Read More