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BCOP and the Housing Ombudsman

As a social landlord, BCOP are members of the Housing Ombudsman service

By |February 5th, 2025|

What is the Housing Ombudsman service?
The Housing Ombudsman is an independent, impartial, and free service for social housing residents whose aim is to improve residents’ lives and landlords’ services through housing complaints.

The ombudsman makes final decisions on disputes between residents and landlords who are members, which include social landlords (housing associations and local authorities), as well .. Read More

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We need tenants to have your say about us

Are you a tenant who is frustrated with the way we do things?

By |January 27th, 2025|

All you need is a voice!
Can you see how and where we could get better or are you really impressed with certain services? BCOP is looking to involve some of our tenants as volunteers in a new scrutiny group – a place where you’ll be able to have your say and make a difference for .. Read More

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Safety advice for BCOP tenants

Our new tenant safety advice information is here

By |January 21st, 2025|

Our nine housing schemes across Birmingham city provide affordable rented accommodation for people aged over 60, or 55 with disabilities. We want our tenants to be safe, well and happy in their homes, so we’ve recently produced a series of advice leaflets for them about keeping themselves and others safe. The leaflets explain fire safety, .. Read More

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Housing: advice for dealing with damp and condensation

During the colder months of the year condensation becomes a major problem in many British homes

By |November 25th, 2024|

No one wants to live in a damp and mouldy home. Not only is it an unpleasant risk for the property but more importantly can cause health problems.

Many reports of ‘damp’ turn out to be caused by condensation, which is usually a result of the way we use our homes. Condensation happens when warm, moist .. Read More

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