NCF members meet with Government to shape the future of adult social care

Leaders from across the not-for-profit care sector recently came together with senior officials from the Department of Health and Social Care (DHSC) for an important roundtable discussion focused on the future of adult social care.

Hosted by National Care Forum (NCF) member Brainkind at their specialist residential home in Aylesbury, the event brought together a diverse group of care providers alongside DHSC representatives, including Director General Sally Warren. The setting provided a valuable opportunity not only for strategic discussion, but also for officials to hear directly from people receiving care and the staff who support them every day.

Putting lived experience at the heart of policy

A central theme of the discussions was the importance of grounding national policy in real-world experience. By beginning the day with conversations involving residents and frontline staff, the roundtable ensured that the voices of those most closely connected to care services were front and centre.

This approach reflects a long-standing principle within the not-for-profit sector: that care should always be shaped around people, not systems.

Key issues shaping the future of care

The discussions covered a wide range of topics critical to the future of adult social care, including:

• The development of a National Care Service and associated standards
• The role of Neighbourhood Health Services
• Workforce challenges, including pay, terms and conditions
• The vital role of housing in supporting health and wellbeing
• The need for better integration between housing, health and care systems

While current pressures such as funding and commissioning challenges were acknowledged, there was a clear emphasis on looking ahead. Conversations focused on how services can evolve to meet the changing needs of communities, and how different models of care delivery—alongside technology and innovation—can support this.

A sector ready to lead

The roundtable highlighted the unique contribution of not-for-profit providers, who bring deep community connections, long-term commitment, and a strong values-based approach to care.

There was also a clear message about the importance of national leadership. A consistent strategic direction from government, combined with meaningful collaboration across the sector, will be essential to building a system that is sustainable, accessible and centred on people’s needs.

This aligns closely with wider sector thinking, including calls for adult social care to be recognised as an equal partner within the broader health system and fully integrated into future planning and reform

Looking ahead

Discussions like this are an important step in shaping a care system that is fit for the future—one that is fairer, more joined-up, and better equipped to support people to live well in their communities.

By bringing together policymakers and providers, the roundtable created space for honest dialogue, shared learning, and practical ideas for change.

BCOP and the National Care Forum

BCOP is proud to be a member of the National Care Forum, working alongside like-minded not-for-profit organisations to champion high-quality, person-centred care. Through this membership and participating in events that bring together policy decision makers and our residents, staff and next of kin, we contribute to national conversations about the future of social care while continuing to deliver compassionate, community-focused support for older people here in Birmingham.